Need quick answers? Check our FAQ for solutions to common questions. Looking for fast help with MyAlbum features or troubleshooting? Find support anytime in our Help Center.

MyAlbum is an international platform with down-to-earth Frisian roots. In 2003, we started under the name MijnAlbum with one goal: sharing photos simply and privately with family and friends. The digital camera was booming, but sharing all those photos remained a hassle. We built the solution. Now, more than twenty years later, we are making history with the Alpha version of our completely reinvented platform: MyAlbumPlus.

Where it all started

While the trusted MyAlbum runs at full speed, we are launching something completely new alongside it: the Alpha version of MyAlbumPlus. Our ambition? To completely reinvent photo and video sharing. With MyAlbum Plus, we are building a brand-new platform where 100% privacy, ultimate ease of use, and secure European data storage are the absolute core.

Where we are right now

Whether it's your child's first steps, that legendary team outing, or the annual school camp: these are the moments that are truly worth gold years later. Yet, we often lose these images in the chaos of cluttered chat apps, or store them with tech giants who mine our data. We do things differently. Our goal with MyAlbum Plus is simple: ensuring you can endlessly relive those best memories. We are building a secure, European safe haven where you – or your organization – are back in control. No noise, 100% privacy, just your stories.

Where we want to go

Discover MyAlbum, founded in 2003 to make photo sharing easy and secure. Want a simple way to create and share digital albums with loved ones? Learn about our Frisian roots and mission.

Founding of MijnAlbum.nl by 4 friends for €100 and a crate of beer.

Anti-squat in the old library in Joure and the first advertising contract secured.

The team is expanding with the addition of new developers.

Subscriptions for more storage are introduced.

Expansion to Heerenveen and start of internationalization of the site.

Rebranding & Transition to Storytelling. App launched.

Introduction of the option to print albums as a Photo Books.

Launch of the MyAlbumPlus: a completely reinvented platform with a radical focus on privacy, ultimate ease of use, and secure European storage.

Timeline

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Feedback

Need a quick answer? Search below or check the frequently asked questions.

Help center

Easily create new chats and instantly add your best moments.

Create

Adjust the layout of your chats, edit photo books, and easily crop or rotate your photos.

Edit

Share safely and privately. You decide who sees your moments.

Share

Easily organize your photos using tags and keep your complete archive perfectly organized.

Manage

Manage your plan, check your storage space, or upgrade your account.

Subscriptions

Everything about photo books, delivery times, and product specifications.

Products

Manage your account. Adjust your settings and personal details here.

Profile

Get notified when something happens in your chats.

Notifications

Having trouble finding what you need? We're happy to help! Start a chat and get an instant response from our Support AI, or choose to speak with an agent. We always respond as quickly as possible.

Get the App

Store all your memories safely in original quality, without compression. Start for free with 15 GB or choose a plan that fits your storage needs.

Storage & Quality

Your data is strictly secured on our European servers, fully GDPR compliant. We never use your data commercially, so your moments truly remain yours.

Privacy & Security

Whether you use your phone, tablet, or computer: with our web and mobile apps, you always have instant and secure access to your complete photo archive from any device.

Apps & Access

Discuss your best moments via the built-in photo chat. Leave comments on a specific photo or talk directly with the whole group, safely within your private chat.

Photo Chat

Your order usually arrives within 2 to 4 business days. Depending on where you live, this may take a bit longer. Check current delivery times per country in our knowledge base.

Delivery time photo products

Having an issue or a specific question? Premium users get immediate priority at our support desk, so you can always move forward quickly.

Priority support

Help Center

Help us perfect the app. Since we are in the alpha phase, you’ll install the app via a quick intermediate step (TestFlight or Google Alpha).

Become an alpha tester

The home for all your photos: from secure backup and prints to sharing and chatting. As we just went live, your feedback counts double.

Experience moments together

100GB

10TB

Choose the plan that fits your needs. You're currently using the free plan (15 GB).

Never lose a moment

Easily share your albums via a simple link, for example through WhatsApp or email. You decide who gets to view or add images. Plus, with the built-in photo chat, you can instantly catch up on your best memories together.

You stay in control. Make your albums private, partially restricted, or fully public. Easily set who has the rights to add, edit, or download photos in high quality.

Share photos and videos

Creating memories is just the beginning. Share photos and videos and catch up instantly in real-time group chats. React and collaborate seamlessly with friends and family.

You decide who gets to see your moments. Your images remain private and strictly secured on our European servers. We never use your data commercially: your memories are truly yours.

Get powerful and simple tools to organize your photos and videos. Sort them into folders, create unlimited chats, and easily collaborate with others.

Store your memories safely, in original quality, and without compression. Start for free with 15 GB or choose a plan that fits your needs. Organize and relive your moments anywhere.

Lightning-fast access, wherever you are. Thanks to our smart network, your photos always load instantly, with no waiting time. Plus, we offer personal support in five languages.

Whether you use your phone, tablet, or computer: with our web and mobile apps, you always have instant access to your complete photo archive from any device.

Photo chat

Private and secure

Organisation

Backup

Global

Cross-Platform

MyAlbumPlus is continuously evolving. We are constantly adding new features and building the platform around our users' needs. Think along with us, share your feedback, and help shape the future of MyAlbum Plus in our Discord community!

And this is just the beginning!

Securely back up photos and videos in original quality. How can you easily share and chat about your memories with family? Access and organize your photos anytime, anywhere.

MyAlbum Plus

Read our privacy terms-designed to protect your data and trust. Curious how we keep your info safe and respect your privacy? Contact our privacy team anytime at privacy@MyAlbum.com.

Legal Mumbo Jumbo

- Full Name
- Gender
- Email address
- IP address
- Other personal information you actively provide such as bookmarks, personal texts in albums or comments.
- Meta data from photos and videos such as:
• Location data
• Date
• Time
• Camera brand
• Camera type
My Album BV processes the following specific and/ or sensitive personal information from you:

• Lens
• Camera settings

MijnAlbum BV processes your personal information for the following purposes:

• Fulfill your payment.
• Being able to call or email you if necessary to carry out our service.
• To inform you about changes to our products and services.
• To offer you the ability to create an account.
• In order to deliver goods and services (to your door).
• MyAlbum BV analyzes your behavior on the website in order to improve our service and to adapt the range of products and services to your preferences.
• MijAlbum BV processes personal data if we are obliged to do so by law, such as data that we need for our tax returns.
MijnAlbum BV provides your data only when necessary in the context of our agreement with you or to meet a legal obligation. Companies that process your data on our behalf have closed a processing agreement with us to provide the same level of security and confidentiality of your information. MijnAlbum BV remains responsible for this processing.

We will not sell your data to commercial parties, affiliates or any third party. And we will certainly not bother with annoying commercial messages.

Personal information
Payment data
Photos and Videos
Meta data

Browsing data

Logs

IP address

Until the user deletes them
For a maximum of 7 years after the last transaction
Untill the user deletes them
Until the user deleted them yourself

Infinite

One month

Untill the user deletes the account

Required to offer our service
Required to offer our service / Legal requirement
Required to offer our service
Required to offer our service

Analysis and improvement service extension. Adjustable, see Cookie statement

Abuse prevention, country / language settings, identification, analysis

Counter Abuse, country / language settings, identification, analysis

What personal data do we store?

Purpose of processing

Term

Reason

Terms

Privacy

Cookies

Data

Here's all the legal mumbo jumbo. It’s the stuff that lawyers dream of, but that the average user seldom reads, let alone understands. Feel free to read them but they basically state that we promise to never screw you over, sell your info or do anything else to compromise our integrity. In turn, we expect you to play fair and stick to our terms.

Andries Nolles the privacy office for MijnAlbum BV. He and his team can be reached via privacy@MyAlbum.com.

MyAlbum
François HaverSchmidtwei 2
8914 BC Leeuwarden 
The Netherlands
Phone: +31 (0)85 - 8883 697

MijnAlbum BV acting under the trade name MyAlbum and registered at the Dutch Chamber of Commerce (Kamer van Koophandel) under number 01105144. MyAlbum is responsible for the processing of personal data. By using our service you agree to the following privacy statement.

Version: October 2022

To enable you to use our service, MyAlbum needs to process some data that is personal. MyAlbum obtains this information while you use our services and/ or you it gives to us.

MyAlbum take the trust you place in us and your privacy very seriously. To be able to ensure that your albums are safely stored with us, we ask you to create an account with us. We understand that you want to restrict the amount of services you create accounts for as much as possible. Therefore it is possible to create an account with MyAlbum using Facebook or Google. If you don’t (want to) use any of these services you can also create an account with MyAlbum directly.

MyAlbum facilitates sharing albums through your favorite social platforms such as Facebook, Twitter and Whatsapp, of course you can easily share your albums via email or embed them on your own website or blog for example. This means MyAlbum has outsourced the actual sharing process and does not store any data related to this; we can’t answer the question “Who can see my albums?” after you have shared them. However MyAlbum does maintain a database of interactions on your album like bookmarking, commenting, or Liking photos or videos. In some cases it may be that other users or the owner will be notified of such interactions.

MijnAlbum BV keeps your personal information no longer than necessary to achieve the purposes for which your data is collected. We use the following storage times for the following (categories) of personal data:

MijnAlbum BV uses functional analytic and tracking cookies. A cookie is a small file that is sent along with pages of this website and stored by your browser on your hard drive of your computer. The information stored therein can be sent back to our servers the next time you visit the site.

For a more detailed explanation of our cookie policy, the cookies we place and how long they remain active see our cookie policy https://myalbum.com/legal

The following third party service providers will process user data for the sole purpose of delivering the MyAlbum service:

Zendesk Widget
SparkPost
Font Awesome
Google Analytics (Universal Analytics) with anonymized IP
Google Analytics 4
Amazon Web Services (AWS)

You have the right to see your personal information, correct or to delete. You also have the right to revoke your consent for any data or object to the processing of your personal information and have the right to data portability.

That means you can request us to send the personal information we have from you in a computer file to you or someone else/ an organisation of your choice. You can request us to access, correct, delete and transmit your personal data by contacting our customer service by chat or phone or by sending an email to support@myalbum.com. Your personal data can also be edited and removed by yourself on your account profile.

To ensure that the access request is made by you, please enclose a copy of your identification with the request. Make this copy of your passport, MRZ (machine readable zone, the strip with numbers underneath the passport), passport number and Social Security Number (SSN) black. This is to protect your privacy. We will respond as soon as possible but within four weeks, to your request.

MijnAlbum BV also wants to point out that you have the option to file a complaint with the national regulator in the Netherlands, the Dutch Data Protection Authority (Dutch DPA): https://autoriteitpersoonsgegevens.nl/en/contact-dutch-dpa/contact-us

MijnAlbum BV takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, prevent unauthorized access, improper disclosure or unauthorized modification. If you feel that your data is not properly protected or there is evidence of abuse, please contact our customer service by chat, phone or by sending email to support@myalbum.com.

Legal mumbo jumbo

Contact

Privacy policy

Why personal data

Retention

Cookies we use

Third party service providers

Request, edit or delete information

How do we secure your personal data

Request a free Premium account for your school or NGO. Sign up, tell us briefly about your mission, and we'll handle the upgrade.

Premium

You make an impact, we preserve the memories. Do you work at a school or NGO? We'd love to offer you a free Premium account. This way, you can share projects, events, and educational materials 100% securely and organized.

Free for schools and non-profits

Safely involve parents, members, or donors in your best moments.

Community

Collect all photos from school trips, tournaments, or action days in one place.

Events

Easily use your visuals for newsletters, the website, or presentations.

Projects

Work smoothly in private groups with teachers, volunteers, or the board.

Colaboration

You decide who sees the images. Share easily with your community and keep full control over your own photos and videos.

Your benefits

Privacy is crucial, especially for schools and non-profits. We store all photos and videos strictly secured on our European servers. Fully GDPR compliant and we never use data commercially.

100% Secure EU storage

Store all important moments in the highest resolution. We do not apply any compression. This way, your organization's memories are always preserved in razor-sharp detail.

Original quality

Whether you work at the office or are on the go: with our web and mobile apps, you always have instant access to the complete archive from any device.

Allways accessible

Create unlimited shares for events or school trips. You decide who sees the images. Collaborate easily and communicate directly via the built-in photo chat.

Secure sharing & chat

Use simple tools to keep your archive organized. Sort everything neatly into folders and easily manage access rights for members, parents, or colleagues.

Smart organization

Do you have a specific question or issue? With your Premium account, you get direct priority at our support desk, so you can always move forward quickly.

Partner with MyAlbum to securely store and share photos and videos. How can NGOs and schools easily back up and showcase meaningful moments? Discover simple, safe storytelling for your community.

Partner

We’ll review your request and upgrade your account within 1–2 business days.

Request received!

We will use your account details to process your request.

You can only apply once you've logged in or registered your account.

Apply for free Premium

Ideal for photo enthusiasts and families.

Back up, organise and collect all your favourite moments in original quality. Anytime, anywhere. 100 GB for € 8.99.

100GB storage space with Premium

Get 15 GB for free or choose a plan from 100 GB to 10 TB. Always razor-sharp and uncompressed.

100GB storage space

Your privacy is sacred. All your memories are strictly secured and stored on European servers.

Advanced photo chat

Create unlimited chats. Share your best moments and catch up instantly with family and friends.

Unlimited sharing & chatting

Your best moments always right at your fingertips, across all your devices.

Access anywhere, anytime

We ensure your needs are met quickly and efficiently.

Premium perks

Get 100GB storage space for photos up to 16 megapixels and videos up to 1080p resolution. Upgrade to Premium or Pro to backup and download original photos and videos and use all Premium features. Premium and Pro accounts stay active at all times, without the need to log in frequently.

Advanced photo chat to share and discuss your photos effortlessly. Whether you're sharing individual images or entire albums, you can now chat in real time with friends, family, or collaborators. React to photos, exchange thoughts, and keep your conversations organised—all within a single, easy-to-use interface. It's the perfect way to connect, share memories, and make every moment more interactive.

Create as many chats as you want, without limits! Whether you want to share photos from a distant trip, organize a family event, or collaborate on a project: simply invite friends, family, or colleagues. This way, everyone can enjoy the best moments and you have all your memories neatly in one place.

Your photos and videos are always within reach, whichever device you use. Whether you log in via your phone, tablet, or computer, you have instant access to all your uploads and chats. Seamlessly view and share your images across any platform. This way, you always have your complete photo archive in your pocket, exactly when you need it.

We value your experience, which is why we offer Priority Support to ensure your needs are met quickly and efficiently. Whether you have a question, need assistance, or encounter an issue, our dedicated support team is here to help—providing faster response times and personalised solutions. Enjoy peace of mind knowing that support is just a click away!

Get 100GB secure photo storage for €8.99 with Premium. How can you safely back up and organize your favorite moments? Access your memories anytime, anywhere with ease.

Professional

Back up, organise and collect all your favourite moments in original quality. Anytime, anywhere. 1TB for € 23.99.

1TB storage space with Professional

1TB storage space

Professional photo chat

Link your account with Google Analytics and gather valuable insights. 

Business tools

Automate your workflow by connecting your own tools and uploading directly via API.

API access

Have a question or need some help? With our priority service, you'll get lightning-fast assistance.

24/7 business support

Custom needs for your business? Contact us for specific options.

Business options

Professional perks

Get 1TB storage space for photos up to 16 megapixels and videos up to 1080p resolution. Upgrade to Premium or Pro to backup and download original photos and videos and use all Premium features. Premium and Pro accounts stay active at all times, without the need to log in frequently.

Your data is yours, and it stays that way. In a time when privacy is increasingly important, we guarantee that all your photos and videos are stored 100% securely on European servers. This means your data falls under strict European privacy laws (GDPR). No vague terms, no data scraping, just a heavily secured vault for your most valuable moments.

Running into an issue or have a specific question? No problem. With our Priority Support, we ensure you get lightning-fast and efficient help. For complex or business-related questions, our Business Support offers direct access to dedicated staff. Your questions get priority, so you always have a clear answer in no time and can quickly move on with your project.

Premium support

Automate your workflow with the MyAlbum API. Designed for the power user and developer. In our current alpha phase, you can use the API to upload photos directly and seamlessly from your own applications or systems. Save valuable time by automating manual tasks and effortlessly integrate the upload functionality into your own platform.

API for the power user

Enjoy 1TB secure storage for €23.99 with the Professional plan. Need reliable, large-capacity backup for your photos and videos? Keep your memories safe and accessible anytime.

We're proud to present a new version of MyAlbum which we'll be working on expanding from here on out. What's new? We've decided to shift our attention more toward backing up your photos and videos safely in their original quality and making sharing easier, more intuitive and fun.

Our focus is in backing up your photos and videos safely in their original quality.

Cloud storage focused

Sharing should be easy and fun. And that's just what we've been working on this past year.

Easy and intuitive sharing

With our automated image tagging system using AI we've made searching for that specific photo easy.

Automated image tagging

Access, backup, transfer or share your photos and videos from whatever devices you're on.

Available on any device

Cross platform

Whether you're using a phone or a tablet, the MyAlbum app is designed to give you the smoothest, most immersive experience possible. Enjoy seamless access to all your albums, create new ones on the go, and relive your favorite memories anytime, anywhere.

Get the app

Back up, organise and collect all your favourite moments in original quality. Anytime, anywhere. 100 GB for € 8.99 or 1TB for € 23.99.

Secure Backup

Storage in original quality

Maak onbeperkt chats aan. Deel je mooiste momenten en praat direct bij met familie en vrienden.

Priority & business support

Automate your workflow. Use our API to directly upload photos from your own applications.

Put your photos up for sale as printed products.

Earn money

Additional features, view stats or host content on your site with our API.

Your memories deserve the very best quality. Start with 15 GB of free storage or choose a plan up to 10 TB for heavy files. We don't mess with your data: everything you upload is kept in its original resolution, including RAW files and uncompressed 4K videos. Basic, Premium and Pro accounts always stay active, without you having to log in regularly.

No problem, we can't wait to hear it! (especially if it's crazy and unique). Our experts will talk you through how we could accomplish your idea.

Questions or custom needs?

Back up and organize photos in original quality with secure storage plans. Want safe, easy access to your memories anytime? Choose 100GB or 1TB storage tailored to your needs.